We Pet Care take your privacy seriously. We are committed to protecting your personal information. This notice sets out how the information that you provide me with is used to provide you with a grooming service.
Your information
I will need to collect data such as your name, address and contact details. I need these so I can contact you to collect your dog or if there is a problem.
I will also need details about your dog including the vets you use and any medical conditions or behavioural issues he/she may have. We require this information to provide a safe grooming service.
We reserve the right to collect pictures or videos of the work we complete to use on social media or on our website. Unless you expressly request this not to happen in writing to info@wepetcare.co.uk at least 48 hours before any service.
How your information will be kept?
Your ‘new customer form’ with your contact details and details about your pet along with the ‘Privacy notice receipt’ form will be kept within the Day smart / Topline dogs software service database.
How the law applies to We Pet Cares' use of personal information.
We will only use your personal information if I have:
- Asked you and have a record of your recent consent for us to do so.
- A legal obligation to use or disclose information about you.
We Pet Care will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.
You can withdraw your consent to use your information at any time in writing to info@wepetcare.co.uk
How long do we need to keep the information?
As a customer of We Pet Care, we will hold your information for two years after you last contacted / service.
After this time any records we may have will be disposed of.
Any videos or pictures we take of your pet will be deleted once used on social media or my website.